Introduction to SAP QM

SAP QM is also known as SAP Quality Management is responsible for managing track records on quality which is the core of any product-based enterprise. SAP QM system is a part of SAP R/3 system and is consolidated with other SAP modules like SAP Material Management i.e. MM, Production Planning i.e. SAP PP, and Plant Maintenance i.e. SAP PM. SAP QM basically an integral part of logistic management and it is used to perform functions such as quality planning, quality assurance, and quality control focusing on product worth. There are few key aspects of sap like Quality Planning, Quality Notifications, and Quality Inspection.

SAP QM Online Training

SAP is an enterprise-wide Business Software Package created to connect every section of a business. All business processes are fully integrated. This means that all the business processes in the company are "inter-connected" in the SAP system, and changes in one department or process would have an impact on other departments. SAP is an on-line, Real-Time system. Accordingly, information about the business is up-to-date and ready for others to use now and take action when needed. SAP act as a unique source and set of information. SAP is a leading cause package software in the market.

There are several modules in SAP like SAP SD, SAP MM, SAP PP, SAP QM, SAP FICO, SAP PM, SAP WM, and HR, etc. which are interconnected with each other.

SAP QM- Business Processes

1. Quality Management in Procurement

• SAP Quality Management is fully integrated with the purchasing and Inventory Management process.
• It consists of receiving inventory wherein material is received upon the purchase order. Inspection lot is triggered if the material is flagged for quality check.
• Quality results entered against master review features. Whether the issues are in/out of limits, based on that usage decision (accept/reject inspection lot) is taken.
• The stock posting from quality to other stock levels need to be done after in the SAP system.

2. Quality Management in Production

• SAP Quality Management is used to connect with the production and Inventory Management process.
• It describes "In the process inspections" where the inspection lot is triggered on production order release.
• In "inspection after production" the inspection lot is triggered after goods receipt is posted from the production order.
• "In-process inspection" is not relevant to inventory whereas inspection after production includes stock posting from quality to other stock categories.
• This process describes inspection order processing wherein quality results are entered into master inspection points. Usage decision ( accept/reject) taken depending on the quality results.

3.   Quality Notifications

• In this process, you can see how errors found during a quality, inspection are examined and taken in an SAP quality notification.
• We do record the root cause investigation of the problems found thorough inspection to avoid its re-occurrence.
• For SAP QM in-process reviews also, we can make internal quality notifications and record our problem statement.

Benefits of SAP QM

1. SAP QM provides a lot of advantages for any the company at various levels, for example through:
2. Quality integration with procurement and production and hence more control over the process.
3. Planning support (usage of inspection plans)
4. Monitoring of vendor and customer complaints by implementing corrective tasks in SAP QM quality notifications.
5.  Automation of quality certificates which are printed during sales delivery to customers.

SAP QM - Quality Notification

As mentioned in the previous topic, using The quality notification you can record the different type of problems occurred due to the poor quality of goods.

Quality notifications can be created for the following internal and external problems −

·         Defect Analysis

·         Customer Complaint

·         Complaint against vendor

You can use the SAP quality notification process to raise the following documentation −

• To record the names of all individuals/ partners who are directly associated with the defect identified in goods delivery, production.
• To record the individual defect items and analyze the root cause of the defective items.
• To mention the corrective actions to be taken that are identified after analyzing the problem in detail.
• To track improving actions to be performed using the status management characteristics of notification.
• In the quality notification, you capture all the activities and tasks that are performed as part of problem identification and to fix the issue.
• You can make various standard reports related to defects and quality notifications in an SAP system.

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